Our Path to Payment Excellence

Platinum Relations emerged in the early 2000s after our founder, Dave Beneteau, who was working with charitable organizations, encountered a payment processor that arbitrarily raised rates and offered minimal chargeback support. After this experience, our founder envisioned a different approach to merchant services-one build on fairness, transparency, and unwavering integrity.

Today, we serve a diverse merchant portfolio, offering far more than standard payment processing. We provide a trusted partnership that recognizes the complex challenges businesses face, positioning ourselves as a reliable ally throughout your business journey.

Our Approach

At the core of Platinum Relations is a mission to revolutionize credit card services through authentic, human-centered relationships. Not just a tool, but a true partnership & relationship with our merchants…..hence the name, Platinum Relations. Our team is dedicated to:

  • Deeply understanding your unique business requirements
  • Collaborating to develop precision-targeted payment strategies
  • Continuously enhancing your payment ecosystems

We recognize that the challenges and complexities businesses encounter in today’s fast-paced marketplace continue to evolve and grow. That’s why we continually invest in our team and technology to ensure we meet these evolving needs without losing sight of our mission.

Our Commitment

Choosing Platinum Relations means selecting a partner genuinely invested in your success. We distinguish ourselves through:

  • Unparalleled personalized service
  • Steadfast adherence to our foundational principles
  • An ethical commitment to always do the right thing, even when no one is watching

Our growth has never compromised our original vision. We remain passionately committed to delivering integrity-driven, customer-centric solutions that empower businesses to thrive. We actively listen to our clients’ feedback and adapt our services accordingly, ensuring we are always aligned with their needs.

Our Future

As we look ahead, Platinum Relations is poised to continue its trajectory of innovation and growth. We are committed to:

  • Expanding our suite of payment solutions to meet emerging market needs
  • Strengthening our partnerships with businesses across diverse industries
  • Maintaining our core values of integrity, trust, transparency and customer-centricity

Our vision remains clear: to provide innovative, reliable payment processing solutions that help merchants not only survive but truly thrive in their industries. We’re excited about the future and the opportunity to continue supporting businesses in their growth journey.

Unlock Your Business Potential Today!

Join thousands of satisfied merchants who trust Platinum Relations for seamless payment processing solutions.

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